Frequently Asked Questions

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For information on any of our notes please email inquires@conciergenotes.com or contact us by phone @1-866-654-5363 extension 6.  

Please email clientservices@conciergenotes.com with your name, address and type of note and question/inquiry and one of our team members will be in touch soon to address your needs.  

Our notes are both secured and non-secured based on the size, length, and disbursement of the projects being entered.  Our non-security of some notes are because we combine many smaller notes for some of our projects and we don't always have a security involved or the security we do have is going to be sold in a short amount of time and it is too difficult to include many noteholders with a short term exit strategy.  With that being said, we have several protective measures put in place to ensure your money is protected and will be paid back with all interest (see bottom of homepage for our commitment to our noteholders).  The vitality of the Concierge Family of Businesses relies heavily on our reputation and our business credit.  Defaulting on Notes would greatly cripple our companies ability to borrow, grow, and succeed which we have done consistently,  annually.  Most importantly, we value our word and will do everything within our means 1st to make sure our noteholders are paid timely and as agreed.  To date, we have never had a note holder lose money.  Every note holder has been paid back or is being paid back(amortized notes) all principal plus interest since the inception of the product.  There is always risk involved in any higher return investment that is  secured or not secured.  It is up to the individual to evaluate whether a Concierge Note is a good option for themselves to compliment to their financial portfolio and to determine whether the risk level is worth the reward level.

We bundle our company money with noteholder money so that we can enter larger projects.  Our note originations on our projects are calculated by using approximately 15%-35% of the total acquisition or project cost.  Using 15%-35% noteholder contributions allows our noteholders to get a higher % return on the note money then the total project may make but since the amount of notes is only 15%-35% the total amount of profit far exceeds the amount needed to pay our noteholders their interest.    This is how we are able to pay higher returns to our noteholders.